Soft Skills Training

Effective Communication (8 Hrs)

• Forms and methods of communication
• Communication styles
• Non-verbal communication
• Action planning and reflection

Advance Business Writing Skills (8 Hrs)

• Email Etiquette
• Clarity and Conciseness
• Tone and Politeness
• Responding to Emails
• Structure and Organization
• Editing and Proofreading

Conflict Management (16 Hrs)

• Introduction and understanding conflicts
• Thomas Kilmann Instrument
• Build a positive space for resolution
• Effective communication skills

Negotiation Skills (16 Hrs)

• Concept and Principles
• Negotiation Communication Skills
• Negotiation Process
• Team Negotiating
• Strategy and Tactics

Advanced Emotional Intelligence (16 Hrs)

• Understanding Emotional Intelligence
• Managing Emotional Stress, Anxiety & Depression
• Building a Healthy Self-esteem
• Emotionally Excellent Relational Skills
• Work-Life Balance

Training Methodology

Interactive Videos, Games, Discussions, Mind Maps.

Goals

• Enhance individual communication skills positively impacting the business.
• Increase professionalism and brand value.
• Improve credibility and respect.

Pricing

All courses Maximum PAX is 15.

Trainer Details